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Roster (formerly Wooly) is an ambassador management platform that helps eCommerce brands convert their passionate customers into a high-impact community of brand advocates. By automating recruitment, tracking social engagement, and streamlining reward distribution, Roster allows brands to scale word-of-mouth marketing and authentic content creation.
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"Roster bridges the gap between customer advocacy and influencer marketing by automating the discovery and management of brand advocates directly from a company's customer base."
Roster is designed specifically for DTC and eCommerce brands to build and manage large-scale ambassador, influencer, and affiliate programs. The platform integrates deeply with eCommerce stacks to identify existing customers with high social influence and automate the process of inviting them to advocate for the brand. It features a mobile-friendly ambassador portal where creators can receive tasks, track their performance, and redeem rewards without needing to download a native app. Roster also includes a robust social listening suite that captures Instagram, TikTok, and Facebook mentions, allowing brands to aggregate UGC into a searchable library for marketing use.
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2015
Roster
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United States
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Roster is an influencer and ambassador marketing platform specifically designed for DTC and eCommerce brands. It helps businesses identify high-influence customers from their existing database, invite them to join ambassador programs, and manage these relationships to drive word-of-mouth marketing and revenue.
Roster integrates directly with your eCommerce stack to scan your existing customer base. It identifies customers who have high social influence and engagement, allowing you to automatically invite them to join your ambassador program and advocate for your brand.
No. Roster features a mobile-friendly ambassador portal that functions seamlessly in a web browser. Ambassadors can receive tasks, track their performance, and redeem rewards without the friction of downloading a native app.
Roster's social listening suite monitors and captures mentions across major platforms, including Instagram, TikTok, and Facebook. This allows brands to aggregate user-generated content (UGC) into a searchable library for marketing and social proof.
Yes, Roster is designed to manage large-scale programs for ambassadors, influencers, and affiliates all in one place. It includes tools to track performance, manage commissions, and incentivize your community to drive sales.
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